Delivery Times

Delivery times vary considerably depending on the type of Electric Fire you have ordered. Generally, the larger the Fire/Fireplace, the longer it will take to be delivered. 

Due to the size of some of the large Fireplace Suites, they are not always pre-built and are instead, built to order.

If the Fireplace Suite is not pre-built, the parts to make the suite are almost always in stock and so they are usually built within 2-4 weeks.

If you require more specific delivery times, please phone us on 0800 037 9923, email us at and we can give you a better estimate for a particular product. 

Delivery to your room of choice 

We use a specialist courier service for the delivery of our fireplace suites. The free service offers a two man delivery team who will deliver to your room of choice. They can usually deliver to apartments too but please warn us beforehand if it is hard to access.

Delivery outside UK Mainland 

If you live outside the UK mainland, it isn't always possible for us to deliver to you but if we can, it will usually incur an extra delivery charge. 

Northern Ireland

We can deliver most Fireplace Suites to Northern Ireland but it will incur a shipping fee which can be paid at checkout. 

If you live outside the UK mainland and you are interested in buying a product from us, please phone us on 0800 037 9923 or email us at and we can check to see if the delivery is possible.