FREE DELIVERY & FREE WARRANTY

About Us

Radiance Fireplaces is a leading online retailer of Electric Fires and Electric Stoves. At Radiance Fireplaces, our ultimate aim is to bring a high standard of customer care as well as a high standard of product which is why we only work with high quality brands. 

 

Our Philosophy

Our user friendly and convenient website means that you no longer have to brave the crowded shops in search for your favourite Electric Fire or Stove. Radiance Fireplaces provides the latest website design to make your interaction with the store as easy and enjoyable as possible.

If you have any questions about our products, or if would like to check the availability of an item, please use the Contact Us page to get in touch,  or email us at support@radiancefireplaces.co.uk We would love to hear from you.

 

Why Choose Radiance Fireplaces?

1. Authorised Dealers

Radiance Fireplaces is an authorised dealer of every brand that we carry.  You can rest easy knowing you will receive the full manufacturer's warranty with every purchase.

2. Satisfaction Guaranteed
We understand what it can be like to purchase online without actually seeing and touching the product itself.  So we want you to know that all the manufacturers on this site are hand chosen by our owners to ensure you receive a quality product.

3. Customer Service Is Our Top Priority

Plain and simple, we are here for YOU, the customer.  Our goal is to deliver the WOW factor in service. We strive for excellence in customer service and are driven to provide value at all times. You can expect communication from us immediately after your order is placed, and also when your product ships.

4. 100% Safe and Secure Online Shopping

We want you to have 100% confidence when making your purchases with us online. That’s why we offer payment options with the most trusted providers of online transactions. When placing an order on Radiance Fireplaces, your credit card information is encrypted and none of the digits of your card are stored.

 


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